In this section, we’ve included answers to the most commonly-asked customer questions. If you have a question you don’t see here or need additional information about any of our services, contact our helpful Alaska Law Forms specialists.
Alaska Law Forms
Ordering and Receiving the Documents
Using the Documents and Subscriptions
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How do I know that my documents will work in Alaska?
The Alaska Law Forms site includes only legal documents developed by experienced Alaskan legal professionals, already used throughout the 49th state. You don’t need to worry if you can use the document in Alaska.
Why should I choose Alaska Law Forms rather than a large national site that is advertised on the radio?
Alaska Law Forms is the only online service providing forms developed exclusively for Alaskans by real Alaskan legal professionals.
Why risk using legal documents from non-attorney websites that use lawyers only as consultants or from an out-of-state provider not familiar with the 49th state? For Alaska, your best choice is Alaska Law Forms.
What will you do if I am not satisfied with my document?
With Alaska Law Forms, you have peace of mind knowing that the documents you receive have been developed by experienced Alaskan legal professionals. Thousands of other Alaskans just like you have already used the forms. That’s why Alaska Law Forms offers a return satisfaction guarantee.
How can I pay for my documents?
There are many ways to pay. You can choose the method you prefer at the time of check out. You may pay securely online through our encrypted site, you can use PayPal or you may send a check or money order. All the details are included in the checkout section in our store site.
How will I receive the documents?
When you chose your documents, you will have a choice of options: you may download instantly to your computer or choose to have a hard copy sent to you by mail.
If you download, you can select from one of two formats: PDF or RTF. Both are compatible with almost any computer and operating system. (RTF is editable with MS Word and nearly all word processing programs.)
How long does it take to receive my documents?
At the time of your purchase, you can choose to instantly download the documents to your computer or to have them mailed to you. If you pay with a credit card via our secure site or with PayPal, your documents can be downloaded as soon as your credit card is approved. If you pay by check or money order, your documents will be ready for download or mailing when your payment is received.
What happens if I need a document and I don’t see it on the site?
Alaska Law Forms has included the most popular documents and forms packages on the site, those most frequently requested by Alaskans. An added benefit … there are legal documents already created to fit the sometimes unique situations that occur in our state.
If you need another type of form that you do not see listed, we have many more Alaska legal documents available. These will be continually added to this site or you can access them now. If you’d like to request an additional form, please complete the quick forms inquiry.
How can I buy forms if I don’t have a credit card or don’t want to use it online?
If you don’t have a credit card, you can choose PayPal or to pay with a check or money order. The Alaska Law Forms site has the highest level of encryption available so you can be sure that your credit card information is safe on our secure website. However, if you prefer, you may also fax your credit card information for the purchase. All the details are included in our store site when you purchase your forms.
I have a slow connection and limited programs on my computer. Can I receive my documents by mail?
Yes. We can send your documents by mail for a small mailing fee. Details are included in our store site when you purchase your forms.
What if I buy my documents and have a problem with download?
We know that problems can sometimes occur with internet connections, especially if you live in rural Alaska. If you have a problem of any kind, please contact our service center within 24 hours. We will resolve the problem and re-send you the document within one business day.
What should I do if the documents are not compatible with my computer?
Our forms are designed to work with nearly every type of operating system and software. When you chose your documents, you will have a choice of methods: you may download instantly to your computer or you may choose to have a hard copy sent to you by mail.
If you download, you can choose one of two formats, PDF or RTF, both of which are compatible with almost any computer and operating system. (RTF is editable with MS Word and nearly all word processing programs.)
If you have any problems, please contact our service center within 24 hours. We can resolve most problems within one business day.
How do I make changes to my document to fit my situation?
Each document is ready to use with only minimal additions, for example, the date, your name or business name, city or other information specific to you. This is clearly indicated on each form so it is easy for you to add that information. The RTF document is directly editable as described with your form download.
If you make changes to other content sections of the form, we recommend you contact an attorney to be sure that the changes you have made do not modify the intent of the document.
How do I use an Alaska Law Forms subscription?
You can buy a single document, a document package or a subscription. If you think you’ll need more documents, choose a subscription. A subscription is your best value, whether for your personal use or for your business.
Based on the type of subscription you choose, you may have access to a set number of documents during a one year period or unlimited documents for individual or company use.
Your subscription purchase will include more details about how to use your specific subscription.
Can I share my documents with other people?
To ensure you pay the lowest price, Alaska Law Forms documents and document packages are designed for one user only. However, if you have others in your organization or company who also need legal documents, the best value is an Alaska Law Forms subscription. There are both individual subscriptions and organizational subscriptions available that will save your business a significant amount of money over the cost of buying multiple documents or documents for multiple users.
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